Car logbook servicing

What we do

Any make, petrol or diesel, and the schedule for each one is different. A logbook service means we follow the manufacturer's schedule for your vehicle, not a fixed list of jobs. Adam or Callum does the work, and the logbook is stamped once the service is finished.

What to bring

Bring the logbook when you drop the car off. If the dashboard is showing a service reminder, or you have a dealer reminder, bring that as well. We record the kilometres and note the work in the logbook. If you cannot find the logbook, mention it when you ring.

Warranty

A new car warranty in Australia is not automatically voided by using an independent workshop. The ACCC position is that logbook servicing can be done by an independent workshop as long as it follows the manufacturer's schedule. We follow that schedule and use parts suited to the job. We stamp the logbook so the service history stays intact.

How quotes work

Ring us for a quote before you book. We give a price over the phone for the scheduled work. If we find extra work during the service, we ring you before doing it. You will not come back to a bill for work you did not approve.

When to book

Book when the logbook says the service is due. If you are not sure, ring us and read out the odometer reading. We can check the interval and tell you what is actually due. If you tow, do short trips or drive in dusty conditions, we can talk through whether the car needs servicing sooner than the longest schedule.

Transport and after the job

If you need transport while the car is with us, ask about a loan vehicle when you book. It is not always free, so ask when you book. After the service we tell you what was done and answer questions. If a follow up repair is likely, we tell you what to watch and what it might involve.